Terms & Conditions

Last updated: October 14, 2026

Right to cancel for goods

As a consumer, you have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (RCP Cosmetics, Dorpsstraat 169, 3481ED Harmelen, The Netherlands, email: support@rcpcosmetics.com, telephone: +31 6 14917868) of your decision to cancel this contract by a clear statement, for example a letter sent by post or an email. You may use the model cancellation form below, but it is not obligatory. You do not need our prior approval to exercise this right.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse all payments received from you, including the costs of delivery, except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us. We will do so without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We do not charge a restocking fee.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us at RCP Cosmetics, Dorpsstraat 169, 3481ED Harmelen, The Netherlands, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Opening or using a product does not automatically exclude your right to cancel.

Please package the goods securely for their return. Use the original packaging where possible, but original packaging is not a condition for exercising your right to cancel.

Our additional 30-day return period

In addition to your statutory 14-day right to cancel, we extend the period for notifying us of a return to 30 days after you or your designated third party receives the last good. After notifying us, send the goods back within 14 days. The same return and reimbursement rules described above apply during this extended period. This additional benefit does not limit your statutory rights, including your rights if goods are faulty or do not conform to your order.

Model cancellation form

(Complete and return this form only if you wish to cancel the contract.)

To: RCP Cosmetics, Dorpsstraat 169, 3481ED Harmelen, The Netherlands
Email: support@rcpcosmetics.com
Telephone: +31 6 14917868

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
____________________________________________________________

Ordered on (*) / received on (*): ____________________________
Order number (optional): ____________________________________
Name of consumer(s): ________________________________________
Address of consumer(s): _____________________________________
____________________________________________________________
Signature of consumer(s) (only if this form is notified on paper):
____________________________________________________________
Date: ______________________________________________________

(*) Delete as appropriate.
Using this form is optional. A clear statement by email or post is also sufficient.

Website terms

Nothing in these terms limits your statutory consumer rights. The cancellation and reimbursement instructions above apply to purchases of goods.

These Website Standard Terms and Conditions, as written on this webpage, govern your use of the RCP Cosmetics website, accessible at rcpcosmetics.com. By using this Website, you fully accept and agree to comply with all the terms and conditions outlined here. If you disagree with any part of these Terms, you must not use this Website.

Minors or persons under the age of 18 are not allowed to use this Website.

Intellectual Property Rights

Except for the content you own, all intellectual property rights and materials contained on this Website are owned by RCP Cosmetics and/or its licensors. You are granted a limited license solely to view the materials on this Website.

Restrictions

You are expressly restricted from the following activities:

• Publishing any Website material on other media;
• Selling, sublicensing, or otherwise commercializing any Website material;
• Publicly performing or displaying any Website material;
• Using this Website in any way that could damage or impair it;
• Using this Website in any way that affects user access;
• Using this Website contrary to applicable laws or in a way that may harm the Website, any person, or business entity;
• Engaging in data mining, harvesting, extracting, or similar activities related to this Website;
• Using this Website for advertising or marketing without permission.

Certain areas of this Website are restricted, and RCP Cosmetics may further restrict your access to any parts of the Website at its sole discretion. Any user ID and password issued to you are confidential, and you must keep them secure.

Your Content

In these Terms, "Your Content" means any audio, video, text, images, or other materials you display on this Website. By posting Your Content, you grant RCP Cosmetics a non-exclusive, worldwide, irrevocable, sublicensable license to use, reproduce, adapt, publish, translate, and distribute it in any media.

Your Content must be your own and must not infringe upon the rights of any third party. RCP Cosmetics reserves the right to remove any Your Content from the Website at any time without prior notice.

Your Privacy

Please review our Privacy Policy for information on how your personal data is handled.

No Warranties

This Website is provided "as is," with all faults. RCP Cosmetics makes no representations or warranties of any kind regarding this Website or its contents. Nothing on this Website should be taken as professional advice.

Limitation of Liability

In no event shall RCP Cosmetics or its officers, directors, or employees be liable for any damages arising from your use of this Website, whether in contract, negligence, strict liability, or otherwise. This includes any indirect, consequential, or special damages related to your use of the Website.

Indemnification

You agree to indemnify and hold harmless RCP Cosmetics to the fullest extent from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms.

Severability

If any provision of these Terms is found invalid or unenforceable under applicable law, that provision will be removed without affecting the remainder of the Terms.

Variation of Terms

RCP Cosmetics may revise these Terms at any time as it sees fit. By continuing to use the Website, you agree to review these Terms regularly and accept any changes.

Assignment

RCP Cosmetics may assign, transfer, or subcontract its rights and obligations under these Terms without notification. You are not permitted to assign, transfer, or subcontract your rights or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between you and RCP Cosmetics regarding your use of this Website and supersede all prior agreements.

Governing Law & Jurisdiction

These Terms are governed by the laws of the Netherlands. You agree to submit to the non-exclusive jurisdiction of the courts located in the Netherlands for dispute resolution.